Privacy & Store Policy
Last Updated: November 2025
Welcome to Fawaz Fragrance. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
1. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your order including managing payments, fees and charges.
- To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
- To improve our website, products/services, marketing, customer relationships and experiences.
3. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
4. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
5. Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
6. Shipping Policy
The product will be dispatched within 3 to 4 working days.
7. Return Policy
Return the product within 10 days. We will deliver the replacement within 10 days.
8. Refund Policy
Once the refund is approved, the amount will be credited to the original payment method within 7-10 business days.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Fawaz Fragrance
Email: fawazfragnance@gmail.com
Phone: +91 9004263544
Address: Navi Mumbai, Maharashtra, India